How to Contact StreamLadder Support
If you need help, the best way to get support is through the chat window on our website.
Here’s how to use it:
💬 General questions? Start by chatting with Kai, our support bot — it can answer most common queries.
🐞 Found a bug? Click "Report a Bug" in the chat menu.
💡 Have a feature request? Use the "Request a Feature" option.
🙋♂ Still need help? If our support Bot fails to resolve your issue, you can request to speak to a support agent directly.
👾 Join our Discord! Share your issue in our channels if other users may be experiencing the same thing!
Please note: We're a small team based in Europe, so response times may vary — but we aim to get back to you within two working days.